About our delivery and return policy
About Our Delivery and Return Policy
Shipping Policy
We strive to provide a seamless shopping experience with affordable and reliable shipping options.
United States:
Free shipping on orders over $50.
Standard shipping rates apply to orders under $50.
Japan:
Free shipping on orders over $30.
Standard shipping rates apply to orders under $30.
Canada:
Orders over $50: $9.99 shipping fee.
Orders under $50: $13.99 shipping fee.
All orders are processed within 1-3 business days.
Shipping times vary based on destination, typically between 5-12 business days.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer hassle-free returns:
Items must be returned within 14 days of receipt.
Products must be unused, in original packaging, and in sellable condition.
Shipping fees for returns are the responsibility of the customer unless the item is damaged or incorrect.
To initiate a return or for any questions, please contact our customer service team at [[email protected]].
Thank you for choosing us for your DIY creations and beautiful treasures!